Mobile Banking App Review

A comprehensive benchmark study of UK mobile banking apps

The study includes;

  • Data from over 100 UK mobile banking and payments apps from more than 52 different providers.
  • Apps published on both iOS and Android operating systems.
  • A host of primary research findings, obtained through extensive user testing to uncover the feature sets and usability of the most popular apps.
  • Extensive reporting and tracking of trends, rankings, ratings and features.
  • Focus on key features pertinent to the regulatory and technological change.

Banking App Review Jun '19

Banking App Review Nov '18

Banking App Review Jun '18

A full set of the benchmarking analysis and individual app results are available to purchase.

The enhanced report contains:

    • Data from over 40 apps representing the majority of the UK current account market including established players, challenger banks and fintechs
    • 24 individual app reports containing a comprehensive breakdown of app features contained within the apps of the main UK current account providers across both iOS and Android operating systems
    • App ranking with score broken down by feature category
    • Log in times by app compared to the market average
    • Year on year app store rating comparison
    • A collection of screenshots for each app showing the app home screen across devices